ClearTech's success as a trusted advisor and industry expert is based on the knowledge that every client needs an AV system solution specific to their needs. However our commitment extends beyond the initial sale and installation to a lifelong relationship with our clients. ClearTech Connect can provide you with AV system support that allows us to serve as an extension of your IT department, even if your AV system was not originally purchased or installed by ClearTech.
ClearTech Connect offers three different service plans - Silver, Gold and Platinum.
Silver, Gold and Platinum Services Include:
- Remote Monitoring and Diagnostics
- Recognizing there are 24 hours in a day and customer
service is more than a 9 to 5 job, ClearTech will monitor,
manage and control all of your AV systems remotely
ensuring minimal downtime for your business.
These remote services include:
- Management and monitoring of your AV systems
- Monthly reporting of usage by device including identifying
potential maintenance issues allowing for replacement
parts and repairs to be proactively managed.
- Manage and control all devices to troubleshoot as needed
without having to disrupt your workflow.
- Instant notifications via email alerts for when a device has